Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your helpers organised in advance
Who is actually going to be there on the day? That is the first thing to pin down, because a clear helper list keeps the booking details accurate. Write down each person's name, their availability across your hire dates, and a phone number in case timings change. If helpers can only come for part of the day, note the hours they can commit, since that may affect which dates you request. It is also worth recording who holds keys for any property involved and who will be the named contact for the team. Once your list is settled, any remaining questions, such as whether a crew van suits a larger group of workers, can be raised when you ask for a quote, along with your dates and what you plan to carry.
Preparing details for a business delivery
What does the recipient need to know before your delivery arrives? Compiling that information in advance prevents hold-ups. Record the delivery address, the name and direct number of the person receiving the goods, and any reference they use for the consignment. If the site has particular opening hours or access arrangements, note those too, and confirm them with the recipient rather than assuming. Listing the items, their approximate dimensions and the total quantity helps when discussing whether a small van, Transit or Luton matches the run. Should anything remain unclear, such as whether multiple drops fit within your planned dates, put that question to the team with your itinerary so the quote reflects the full scope of the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.