Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Start by deciding which of your larger possessions will actually travel on the van, because that single choice shapes everything else. Measure each bulky item in three dimensions, including any parts that stick out such as handles, feet or detachable legs, and write the figures beside a short description of the piece. Note whether anything can be dismantled, and if so which tools that would require. Photographing awkward items can help you describe them accurately when you get in touch. It is worth recording the total number of pieces as well, since a long list of smaller items can matter as much as one large one. Keep this list ready when you request a quote, and if a measurement is uncertain, say so rather than rounding it down, as the team can only work from the details you provide.
Recording Entrance and Access Details
Beyond the items themselves, the spaces they must pass through deserve the same attention. For each location on your trip, note the width and height of doorways, corridors, stairwells or gates that the goods will move between, and record whether lifts are involved. If a destination is managed by someone else, collect a contact name and number so you can confirm arrangements directly with them beforehand. Note parking or stopping arrangements at both ends if they are known, and flag anything you are unsure about rather than assuming it will be fine. Ask the site contact about restricted hours or access rules in advance, since those answers sit with them rather than the hire team. Passing on what you have recorded, including open questions, helps the team discuss dates and vehicle choices with a fuller picture in front of them.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.