Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start with a written list of everything you plan to carry, noting each item's name, quantity and approximate dimensions. Measure anything unusually long, wide or tall, and record whether any piece is fragile or needs particular care. If the job involves collections from shops or reclamation yards, note their opening hours and the name of the person expecting you. For deliveries, write down the recipient's phone number so you can confirm arrival arrangements on the day. Access details matter too: note any gates, narrow lanes or parking restrictions at each stop. When you ask for a quote, share the inventory and ask which vehicle option suits the list, whether a crew van would work if helpers are coming, and what information the team needs to confirm availability.
Moving Boxed Belongings
If most of your load will be in boxes, begin by counting them and grouping them by room or purpose before you contact the team. Label each box with a short description of its contents and the room it belongs to, and keep the list with you so nothing goes missing between addresses. Note any items that will not fit in standard boxes, such as a mirror or a rolled rug, along with their measurements. Where boxes are destined for different people, record each recipient's contact details and delivery notes. Think about the order of stops and whether any address has limited access for a larger vehicle. Sensible questions for your quote include whether a Luton or a smaller van suits your total number of boxes, and how the hire period handles a move that stretches over two days.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.