Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances first
Will your largest item actually pass through the spaces involved? Before requesting a quote, measure the length, width and height of the bulkiest things you plan to move, whether that's a wardrobe, a workbench or a rolled carpet, and record the figures alongside a short description of each. Then think about the openings at both ends of the journey: doorway widths, corridor turns, gate clearances and any lift dimensions if one is involved. If a piece can be separated into parts, note that too. Where you're unsure about access, the sensible step is to ask the destination contact directly, since they know their own premises. Passing accurate measurements and access notes to the team when you enquire helps them discuss which van options might suit the job.
Keeping a clear load inventory
What exactly is going on the van, and in what order of importance? A written inventory is one of the simplest things you can prepare before a hire. List each item with a brief description, its approximate dimensions and any notes such as fragile, flat-packed or two-person carry. Group the list by destination if you're making more than one drop, and mark anything that must travel on a specific date. Photographs of unusual items can be useful when describing them by email. This record also gives you something to check against when you arrive at each end of the journey. When you ask for a quote, send the inventory across with your dates and access details, and raise any questions you still have about matching the load to a vehicle type.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.