Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing trip details with companions
Does everyone travelling know the plan as well as you do? A short shared summary can prevent a lot of confusion on the day. Write down the hire dates, the collection or delivery arrangement, each stop on your route and the time you expect to leave, then circulate it to everyone in the group. Include the contact details of anyone you're meeting, plus a backup number in case plans change. If different people are responsible for different parts of the trip, such as navigating, booking a table or collecting tickets, note who's doing what. Ask companions to confirm their luggage and personal items too. When you contact the team for a quote, you can mention the group's overall requirements and ask any remaining questions about vehicle groups and delivery options.
Choosing around driver preferences
Which of your group will actually be behind the wheel? It's worth settling this before you enquire, because driver details form part of the booking information. Note who intends to drive, whether they prefer an automatic or are happy with a manual, and whether anyone has a particular fondness for a higher seating position or extra cabin space. If two people plan to share the driving, record both sets of details so nothing is missing later. Think about the journeys you have in mind, including the number of passengers and bags for each leg, since that shapes which vehicle group fits your plans. When you request a quote, pass on the driver details, dates and preferences, and ask about availability across the categories you're considering.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















