Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Start with the single largest thing you plan to carry, because that item often shapes which van you end up discussing. Measure its length, width and height, then write the figures down alongside a note of any parts that come off, such as legs, shelves or a headboard. If an item passes through a doorway at either end, note the doorway width as well, since a narrow entrance might affect how you plan the day even before the van question is settled. Photographs can help you remember what you described. Keep a separate line for anything awkward, like a rolled carpet or a wardrobe with a mirror. When you ask for a quote, share these measurements with the team together with your dates, and they can talk you through the options they have available.
Listing Boxed Belongings for a Move
A written inventory turns a vague move into something you can plan around. Count your boxes by size rather than estimating the total, and note any bags, laundry baskets or loose items that will travel separately. If some boxes hold fragile pieces, mark them so you remember which ones need careful handling at each end. It is also worth deciding which belongings travel with you and which go in the van, and recording the address and contact number for whoever is receiving the load. Questions you might still want to ask include whether a crew van suits a job with helpers, or how a two-day hire would work if packing runs longer than expected. Having the list ready helps the team respond to what you actually need to carry.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.