Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Enough Time
Start by writing down every stage of the job, from packing boxes at the old address to unpacking them at the other end. Once the list is complete, estimate how long each stage might take, including wrapping fragile items, disassembling any furniture and finding keys or paperwork. Build spare hours into your schedule rather than assuming everything runs to plan, particularly if the move involves multiple rooms or a delayed handover. Note the date you want the van, the times buildings are accessible, and any deadline such as a tenancy end. Having these details recorded before you call means the team can discuss the right hire length, and you avoid booking a window that leaves you rushing through the final stages.
Moving Boxed Belongings
If most of your possessions will travel in boxes, a few notes made in advance keep the process organised. Count the boxes as you pack, group them by room, and label each one so the contents are obvious at the other end. Record the approximate size of the largest boxes and any items that will not fit inside one, such as a mattress or wardrobe, since these details are worth sharing when you discuss van options. Decide where each group of boxes should end up, and note the name and phone number of anyone accepting delivery if you will not be present. Sharing this information with the team when you enquire gives you a clearer basis for talking through suitable vehicles for the dates you have in mind.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.