Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sorting Out Your Helpers in Advance
Who is actually going to be there on the day? Before you confirm hire dates, it is worth listing the people you are counting on and checking they can commit to the times you have in mind. Note each helper's name, when they are available, and how you will reach them if the schedule slips. If someone can only come in the morning, record that alongside the tasks you hope to complete in that window. You might also decide who holds keys at each end and who signs for anything collected along the way. When you ask for a quote, mention how many people are involved and the hours they can offer, since this shapes what is realistic within your booking. A short message to each helper confirming the plan reduces the chance of mixed-up times.
Measuring Entrances and Items Carefully
Which measurements do you need before requesting a vehicle? Start with the items themselves: note the height, width and depth of the largest pieces, and record whether any doors, legs or handles can be removed. Then think about the spaces they must pass through, including doorways, corridors, stairwells and any lift at either end, and write those figures down too. If an item has to turn a corner, note the width of both passages involved. Keep the numbers on your phone so you can read them out when you get in touch, along with the hire dates and what you plan to carry. Questions about access at a particular building, such as which entrance is in use, sit with whoever manages that building rather than with the hire team.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.