Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Breaking a Household Move Into Lists
What needs to move, room by room? A written inventory is the starting point for any household move. Go through each room and note the items, recording approximate dimensions for large pieces such as wardrobes, sofas and mattresses, plus an estimate of how many boxes you expect. This record helps the team suggest whether a small van, Transit, Luton, dropside or crew van suits the job where available. Mark anything fragile or awkward, and set aside items you plan to sell or discard so they stay off the list. If some belongings are going to storage rather than the new address, note that as a separate group. Keep the inventory with your hire dates so nothing is forgotten when you request a quote.
Coordinating Helpers for Moving Day
Who is helping, and at what time? If friends or family are lending a hand, confirm their availability against the hire dates before booking, and note who can stay for the whole day and who can only spare a few hours. Record a contact number for each helper so you can send updates if timings change. Agree where people should gather, whether that is the old address, the new one or a storage site, and at what time. If someone else will collect or return the van, note their details too. It is also sensible to note the access arrangements at each address, such as parking or gate details, so helpers know what to expect. Any remaining uncertainties can go to the team as questions.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.