Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating More Than One Passenger
How many people will ride, and when? Multiple passengers mean multiple schedules, so start by listing everyone who will travel and the dates each of them needs the car. Some may only join for part of the hire period, which is worth recording so the itinerary stays realistic. Note how much luggage each person brings, including the approximate size of any large cases, since boot space varies between estates, SUVs and people carriers. Collect a contact number for each passenger in case plans change mid-trip, and agree who books and who drives on which days. If someone needs picking up from a specific address, note the details early. Any points you are unsure about can be asked when you request a quote.
What to Note for Arrival Day
What should the first day cover? Writing a short arrival-day plan keeps the hire straightforward. Note the collection time, the first stop and any check-in deadlines, along with the address of each. If the car is being delivered rather than collected, record where it should be left and who will receive the keys. Note the phone number of a contact at the destination, such as the person you are visiting, in case arrival times slip. Passengers arriving on separate flights or trains should be listed with their expected times and a way to reach them. Decide in advance who keeps the booking reference. Anything unresolved, such as delivery timing or vehicle group, can be raised with the team before you book.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















