Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought furniture from a private seller or an online listing, arranging the collection details before you book a van can make the whole process smoother to coordinate. Ask the seller for the address, the times they can accept collection, and a contact number for the day itself. Request approximate measurements of each item along with photographs if possible, and note whether anything comes apart into smaller sections. Find out whether the property has steps, a narrow gateway or a shared entrance, since these details are worth recording for your own planning. Once you have this information together, you can share what you need to carry and the access arrangements when you contact the team about matching the job to a suitable van.
Checking Entrances and Item Dimensions
Should your collection involve a large wardrobe or a three-seat sofa, measuring before the hire date gives you a clearer picture of what you are working with. Note the height, width and depth of each item, plus the clearance at the property where goods are being collected and, separately, at the address where they will end up. Doorway, hallway and stair measurements at both ends can be written on the same sheet so nothing gets forgotten. If an item will not fit through a particular entrance in one piece, record whether it separates into parts. These figures and observations belong in your notes for the enquiry, and any questions about vehicle options can be raised once your list is complete.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.