Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you enquire
Start by listing every bulky item you plan to move, then measure each one before asking for a quote. Note the height, width and depth of wardrobes, sofas, mattresses, appliances or trade equipment, and record whether anything can be dismantled or has awkward protrusions such as handles or legs. A written list with dimensions gives you something concrete to refer to when discussing vehicle options, and it helps you spot items that need special attention. Photographs can be a useful addition if shapes are irregular. Where an item is currently in a tight spot, note the surrounding clearance so you can describe it accurately. Finally, add the hire dates you have in mind and the addresses involved, so your enquiry covers the whole job rather than just the cargo.
Coordinating helpers for hire day
If other people will assist on the day, agree the details with them early rather than leaving it open. Confirm who is coming, what time they are expected, and whether they have their own transport to and from the collection or drop-off points. Share your mobile number with each person and collect theirs in return, so last-minute changes can be passed on quickly. Decide in advance who holds keys, who signs for the van and who will be the point of contact if anything runs late. If helpers are only free for part of the day, note those windows against your schedule. When you request a quote, mention how many people are involved and the access arrangements at each end, since these details may shape which vehicle and timing options you discuss with the team.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.