Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
How do you know whether your items will work with the spaces involved in your move? The answer starts with a tape measure and a simple list. Measure each large piece of furniture, recording its height, width and depth, and note whether legs, doors or handles add to the figures. Then turn your attention to the entrances: the width and height of doorways, corridors, staircases and any lift at both the collection point and your destination, writing each measurement down as you go. If a piece can be dismantled, note which parts come apart and how the sizes change. When you enquire, share the item dimensions and the entrance measurements together with your hire dates and access arrangements, and ask the team any questions you still have about vehicle options.
Keeping a Load Inventory
If a job involves more than a handful of items, a written inventory can keep the whole process orderly. Start by listing everything you plan to move or deliver, grouping similar pieces together and numbering each line so nothing is missed. Alongside each entry, record the item's dimensions and any notes about its condition or special handling that a recipient might ask about. For collections from a third party, add the seller's name and phone number; for deliveries, note the recipient's contact details and any time window they have specified. Keep the inventory with you on the day so you can tick items off as they reach their destination. Including a copy of the list, or at least a summary of it, in your quote request helps the team match the job to a suitable van.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.