Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
A sensible first step is to list every large item you intend to move and record its dimensions while it is still in place. Note the height, width and depth of each wardrobe, sofa, table or appliance, and add a little extra for any protruding feet, handles or packaging that will stay attached on the day. If something comes apart, such as a bed frame or a shelving unit, write down the size of the largest component rather than the assembled piece. Photographs of awkward shapes can help you describe them later. Once the list is complete, you can share the figures when asking for a quote, which gives the team something concrete to work from when suggesting a vehicle. If any measurement seems borderline, flag it rather than rounding down, and ask which van sizes they would consider for that item.
Planning a Collection with a Seller
When collecting furniture or equipment from a private seller, the practical details usually deserve as much attention as the item itself. Confirm the collection address, the agreed time window and whether the seller can hold the item until your arrival if the journey runs long. Ask which entrance or gate to use and whether anyone on their side will be present to hand over keys, paperwork or accessories. Record the seller's mobile number and an alternative contact in case of delays, and note whether payment must be completed before collection or on the day. If the item sits in an upstairs flat, a garage or a locked outbuilding, that is worth writing down too. When requesting the van, share the collection time, the address details and any access notes, then ask what information the team still needs from you.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.