Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances in Advance
Will everything actually go where you need it to? Before settling on a van, take a tape measure to the largest items on your list and record their height, width and depth, along with any protruding parts such as legs, handles or castors. Then consider the spaces involved: doorways, corridors, stairwells and gateways at both the collection and delivery ends, if you know them. If a piece of furniture could be taken apart, note whether you intend to do so and whether you have the tools for it. Recording these figures means you can describe the job accurately when you ask for a quote, and the team can indicate which vehicle options might be worth discussing. It also helps to photograph unusually shaped items, as a picture often communicates what words cannot.
Getting Helpers Organised for the Day
Who is going to lend a hand? If the move or collection involves more than one person, sort out your helpers before you confirm the hire dates rather than after. Ask each person which hours they can commit to, and write these alongside your own availability so you can spot any gaps. If someone is needed at the receiving end, perhaps to unlock a property or accept delivery of goods, make sure you have their phone number and a backup contact. Should any helper be responsible for dismantling furniture or managing keys, note who is doing what. When you contact the team for a quote, mention how long the job might take with the people available, as this may influence whether a shorter or longer hire period suits. Any question about vehicle return times is worth raising at this stage.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.