Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Unloading Order
If several stops are involved, drafting the order you intend to follow can be done entirely on paper before the van is even booked. List each destination, the items assigned to it and the recipient's name and contact number, then number the stops in the sequence you plan to keep. Where a stop has particular opening times or access notes, record those alongside rather than storing them separately, so the whole plan sits in one place. Measurements for large or awkward pieces belong on the same list, giving you a clear record of what is headed where. It is worth marking any stop where the details are still unconfirmed, so you can chase them before the hire begins. When you ask for a quote, consider checking whether the number of stops or the access arrangements you have described influence the van groups recommended, and whether the hire dates leave enough room in your own schedule for the sequence you have written.
Keeping a Load Inventory
A load inventory is simply a record of what travels with you, and preparing one early turns a vague job into a defined list. Note every item by name, add quantities where there are multiples, and include a contact line for anything heading to a separate address. If goods belong to different households or businesses, tag each line accordingly so nothing gets mixed up between owners. Keep space on the list for notes taken during the hire itself, perhaps marking items off as they reach their destination, which turns the inventory into a working checklist. Photographs can back up the written record for unusual shapes or valuable pieces, and the finished list gives the team a clear summary of the job when you request a quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.