Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing
What should you write down first when a move or delivery is booked? The hire dates, certainly, but also a realistic picture of how long packing will take. Note when you plan to start gathering boxes, when any dismantling will happen and when you expect everything to be ready for the van. If collection involves items spread across several rooms or a storage unit, record each location so nothing is overlooked. Write down contact details for anyone helping or receiving goods at the far end, and note any access arrangements such as parking limits or key collection. These notes give the team a clearer sense of your schedule when you enquire about a van.
Keeping a Load Inventory
A written inventory sits at the centre of a well-prepared hire. List each item you intend to carry: boxes and their rough count, furniture pieces, appliances, tools or stock for business deliveries. Mark anything fragile or awkward, and note whether large items can be dismantled before the van arrives. If the job combines several purposes, such as a furniture collection followed by a storage run, split the list into sections so each stage is clear. Record the approximate dimensions of the bulkiest pieces alongside their names. Once the inventory is complete, you can share it with the team and ask which van would best match the overall load, from a small van to a Luton.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.