Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting a business delivery organised
If a customer is waiting on a delivery, it helps to gather the details before requesting a quote. Note the hire dates you have in mind and whether they are fixed or flexible, then list every item going out, including its dimensions and any packaging. Record the recipient's name and phone number so you can confirm the delivery window on the day, and ask them about parking or access at their end. Questions worth raising with the team include whether a particular van is available for your dates and what happens if the delivery slips to another day. Writing all of this down beforehand keeps the conversation focused and gives the team what they need to suggest a suitable option.
Planning a collection from a seller
If you have bought furniture from a private seller, a little preparation keeps the collection straightforward. Confirm the collection date and a backup in case the seller needs to change it, and ask for their phone number so you can send updates while on the road. Request measurements of each piece, including height, so you can discuss the load with the team, and note whether any items come apart. It is also worth asking the seller about access to their property and any time limits on collection. When you contact us, share the full item list, the dimensions and your preferred dates, and ask which van sizes could suit the job. A complete set of details helps the team consider the options for your load.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















