Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
How do you turn a house full of belongings into a clear plan? Start by listing everything that will travel to the new home, room by room, and note the approximate dimensions of the larger furniture. Count the boxes and bags as you pack, updating the total as you go. Decide whether the move happens in one hire period or across several days, and record the access arrangements at both addresses, including parking and entrance widths. If some items belong to other people or are being left behind, mark these clearly. With the inventory and dates written down, ask the team how your list compares with the Luton, dropside and crew van options so the conversation reflects what you actually plan to move.
Planning a Collection with a Seller
If you have bought furniture from a private seller, a few details gathered in advance make the collection straightforward. Ask the seller for the exact address, the hours they are available and a phone number you can ring on the day. Request the item's measurements and weight, plus photographs if possible, so you can describe it accurately when you enquire. Note any stairs, narrow paths or gates involved, and mention them when you ask about access. Once you have the dimensions and collection time agreed, pass them to the hire team along with your preferred dates, and ask how the item compares with the small van, Transit and other options available for those dates.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.