Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings for Your Move
If your move involves boxed belongings, a written inventory can clarify things before you contact the team. List the number of boxes you expect, their approximate sizes, and any fragile items that need particular attention. Note whether the boxes are already packed or whether packing is still to come, as this may affect the hire dates you choose. Consider whether some items could travel on a separate day, and record which belongings are needed first at the other end. If you are collecting furniture as well, write down each piece so the team can consider whether a Transit, Luton or another van type suits the load. Any uncertainty about quantities is worth flagging when you ask for a quote.
Measuring Items and Entrances in Advance
Measurements are worth gathering before you finalise a van booking. Note the height, width and depth of the largest items you plan to move, since bulky furniture often determines whether a Luton with its extra volume is the sensible choice. If an item can be dismantled, record which parts come apart and how you intend to keep the fittings together. It may also help to note the dimensions of the entrance at your destination, though questions about access itself are best directed to whoever manages that property. Write down any gates, narrow lanes or parking arrangements you already know about. Supplying these figures with your enquiry gives the team a clearer picture of what you need to carry.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.