Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting Your Helpers Organised
Who is actually free on the day? That is the first question to settle before you request a quote. Confirm which helpers can come, when they can start and how long they can stay, since the hire dates need to line up with people, not just the job. Note each helper's mobile number so last-minute changes can be passed around quickly, and decide who will be at the pickup point and who will be waiting at the other end. If somebody is receiving furniture on your behalf, record their name and contact details too. It also helps to note roughly what each person will handle, such as boxes only or larger pieces, so you can describe the workload accurately when discussing a small van, Transit, Luton, dropside or crew van with the team.
Planning a Household Move on Paper
A written inventory turns a vague move into a quotable one. Start by listing each room and the items within it, noting anything with unusual dimensions such as a sofa, wardrobe or mattress. Count the boxes you expect rather than guessing, and add a margin for items you may pack late. Note the access arrangements at both ends: where the van can stop, whether there are steps, and any time restrictions that apply. Record the dates you have in mind, including whether a single day or a weekend is needed. If anything is going into storage, list those items separately. Sending this summary, plus the details of what you need to carry, lets the team help match the job to the right van and confirm arrangements before you commit.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.