Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Details of a Household Move
What should you write down before a home move? Start with a room-by-room list of the items you intend to take, marking anything oversized such as wardrobes, sofas or mattresses, and note rough measurements for the awkward pieces. Count the boxes and bags you expect once packing is finished, even if the figure is only an estimate you revise later. Set the dates for both collection and delivery, including any window the property owners or agents have given you. If friends are helping, agree when they will arrive and how long they can stay. Record a contact number for anyone at the receiving address so delays can be communicated. When you ask for a quote, the team can then discuss whether a small van, Transit or Luton matches the list you have drawn up.
Measuring Entrances and Items Before Booking
Which measurements are worth gathering in advance? Note the height, width and depth of the largest pieces you plan to move, and compare them against doorways, stairwells, lifts and gates at both ends of the journey. If furniture might need to be angled or taken apart, mention that when you enquire, since it affects the vehicle options worth discussing. Record the hire dates you have in mind and any access restrictions you already know about, such as narrow lanes or limited parking periods. Keep a note of who to contact at the destination in case arrangements change on the day. Questions worth raising include whether a dropside or crew van would suit mixed loads and extra helpers, and what the team needs confirmed before your booking is finalised.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.