Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting the Unloading Order
If your trip ends with items going into different rooms, a written order can settle the day before it begins. List each piece you are carrying, note where it is destined, and mark which items need to come off at which stop if there are several. Record the dimensions of anything large, such as a wardrobe or desk, and keep those figures with the addresses. Think about who will be at the other end and note their name and number, so you can confirm timings with them beforehand. If access at the destination is unclear, ask the people there about doors, gates or any restrictions they know of, and write their answers down rather than relying on memory.
Getting a Delivery Ready
A business delivery usually begins with a clear set of notes rather than the van itself. Write out every item for the run, its approximate size, and whether it is boxed, wrapped or loose, since this helps when choosing between a small van, Transit, Luton, dropside or crew van. Note the delivery date, any time window given by the recipient, and their name and direct contact number in case the schedule needs a quick conversation. Record where the goods should be handed over, and whether a reference, purchase order or signature is expected. If the recipient has mentioned access arrangements, such as a specific entrance or an agreed hour, add these to the same page. When the notes are complete, send the team the hire dates, the item list and the access details, and raise any questions about the day while the plan is still flexible.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.