Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing hobby equipment before you book
Before anything else, decide which pieces of hobby equipment actually need to travel with you, since that list determines what you discuss with the hire team. Write down each item by name, from bicycles and golf bags to model aircraft or sailing gear, and note the quantity of every one. For anything with an awkward shape, record the dimensions you know, such as length for skis or height for a boxed model train set, and mention whether any item breaks down into smaller parts. Note your preferred dates and whether the hire might span a weekend event. When asking for a quote, you can run through the list item by item and ask which van options the team would suggest, keeping the final choice open until you have their response.
Measuring bulky items accurately
Measuring bulky items is the one task worth completing early, because rough guesses make it hard to discuss van options with any confidence. Take a tape measure to each large piece, recording length, width and height, and write the numbers next to the item name on your list. Note anything detachable, such as legs on a table or handles on a wardrobe, and measure both the assembled and dismantled sizes if that applies. Count the total number of items and note any that come in boxes. Record your hire dates and the access arrangements at each end, then include the full measurements in your quote request. If any dimension is uncertain, flag it as approximate and let the team advise which vehicles might be considered.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.