Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Your Items Before the Hire Date
Begin by writing an inventory of everything you plan to move. Count the boxes, note roughly how many are large or small, and record any furniture pieces with their approximate dimensions. Measure the awkward items, such as wardrobes, sofas or shelving, including their height, width and depth, since these figures will inform your conversation about which van size suits the job. Photographing items can help you remember details later. If some belongings are going to different destinations, mark them on the list so nothing gets mixed up. Keep a copy of this inventory handy when you contact the team, because an accurate list allows a more useful discussion about the right vehicle and any access considerations. Update the list as items are added or removed before the hire begins.
Checking Access and Dimensions in Advance
If you are collecting furniture or delivering to a property, it is worth gathering access details early. Ask the person receiving the goods about parking arrangements, narrow lanes, gates or anything that could affect a van reaching the door. Note the dimensions of doorways, lifts and corridors at both ends if large furniture is involved, and record these measurements alongside your item list. Find out whether anyone will be present to meet you, and exchange contact numbers in case timings shift. Questions you might ask the recipient include whether there is a specific delivery window, where the entrance is, and whether there are any restrictions on when vehicles can arrive. Having these answers ready means you can pass relevant information on when discussing your hire requirements.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.