Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings Without Confusion
What should you write down before the van arrives? Start with a simple list of every box, noting which room it came from and what is inside. Numbering the boxes and keeping the list on your phone means you can check items off at both ends of the journey. Record roughly how many boxes you have, whether any are unusually large, and if any contain fragile goods that need care. If some boxes are going to a different address, note the recipient's name, phone number and delivery window. This information also helps when you ask for a quote, because the team can consider the volume involved. Any gaps in the list are worth filling before the hire date rather than on the day.
Keeping a Clear Load Inventory
A written inventory is useful for more than boxes. Note each piece of furniture or equipment by name, take approximate measurements of the largest items, and record anything that comes apart, such as table legs or bed frames. Photographs can support the list and help you describe items accurately when you enquire. If goods belong to other people, such as items collected on behalf of a customer, add their contact details and any specific instructions they have given. Ask yourself whether anything will be dropped off partway through the route, and whether someone needs to sign for it. The more complete the inventory, the more precise your questions can be when discussing vehicle choice and hire dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.