Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items before you book
Which measurements matter most before requesting a van? List every item you intend to carry, then note the height, width and depth of the awkward pieces, such as wardrobes, fridges or rolled carpets. Record any item that comes apart, along with the dimensions once dismantled, and whether you plan to keep packaging on. Door widths and corridor turns at either end are also worth noting where you can, since access questions are best answered by the contact at each address. Share this written list with the team when you enquire. They can then discuss which van size suits your load, and you will have a record to check against your final inventory before setting off.
Recording an unloading sequence
How do you keep track of what comes off the van and when? Before hire begins, sketch the order in which you expect to unload at each stop, grouping items by destination rather than by size. Note which boxes belong to which room, mark fragile pieces clearly on your list, and record any items someone else will receive on your behalf, with their name and phone number. If several stops are involved, write the address and expected arrival window for each, and confirm who will be there to accept goods. Keep this plan with your item dimensions so the whole job is documented in one place. Any questions about access at a specific address are best put to the contact at that address.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.