Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One Trip or Several: Weighing It Up
Your first decision is whether everything travels in a single outing or across a number of shorter runs. Start by writing down each item you plan to move, then group them by destination and urgency. If some pieces can wait a week while others are needed tomorrow, splitting the job may suit your schedule even if a larger van could hold the lot at once. Note the dates you have in mind for each batch, since availability across different days affects what can be booked. Think also about who must receive goods at each end and whether they will be present. Recording names and contact details in advance gives you a clear brief when you call, and the team can then talk through which vehicle option fits the plan you describe.
Noting the Order You Want Things Handled
Before the hire begins, it is worth sketching the sequence in which items will be dealt with at the destination. List which boxes or furniture pieces should come out first so they can be placed in their final rooms, and which can wait near the door or in a garage. This written order can be shared with anyone helping on the day, which keeps everyone working from the same page. Measure awkward pieces such as wardrobes or shelving and record the figures alongside each entry, since dimensions often decide whether a particular layout is workable. If some items belong to different recipients, note who takes what and how they can be reached. Where the plan is unclear, ask the team what information would help them advise on vehicle choice for your list.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.