Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances Beforehand
Will your largest item actually pass through the spaces along its route? Before requesting a quote, take a tape measure to the pieces that concern you most, such as a wardrobe, sofa or workbench, and record their height, width and depth on paper. Then check the openings involved: the doorway at the collection address, any corridor or stairwell the item must travel through, and the entrance at the destination. Write these figures alongside each other so you can spot potential problems at a glance. If a measurement looks tight, note it rather than guessing. Having exact dimensions ready means you can describe the job accurately when you get in touch, and the team can discuss which van options to consider for the load you have listed.
Coordinating People for the Day
Who needs to be present, and when? Make a simple list of everyone involved in the day: anyone meeting you at the collection point, helpers at either end, and anyone receiving goods at the destination. Record each person's phone number and agree a rough time window with them, since plans often shift once a move is underway. If someone has keys or access codes for a property, confirm who holds them and how they will hand them over. It can help to name one person as the main point of contact so messages do not get lost between several people. Note any times when individuals are unavailable, and share the final schedule with everyone once your hire dates are settled.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.