Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery deadline is hanging over the week, the hire dates deserve early attention. Set out the date the goods must reach the customer, then work back to when the van needs to be on the road, allowing room for the unexpected. Draft a delivery schedule listing each recipient, their address, a named contact at each stop, and a phone number in case a doorstep is unanswered. Note what you need to carry, including any items that require two people to move, and confirm the access arrangements at each address. When you ask for a quote, present this schedule and ask which van options would suit the load described, whether a crew van might be appropriate, and whether the dates you have chosen leave any gaps the team should know about. A clear schedule also helps recipients plan for the arrival.
Measuring Bulky Items Before You Enquire
Before you settle on a hire, spend a little time measuring the bulky items on your list and writing the figures down. Record length, width and height for each piece, and note anything that detaches, such as legs, shelves or handles, since a dismantled item may present different dimensions. If an item will pass through a doorway or gate at either end, ask the contact at that location to confirm the opening measurements themselves. When you contact the team, share the measurements, the access arrangements and the hire dates, and ask which van options they would suggest for the load as described. Keep the list handy in case a follow-up question arises.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.