Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Enough Time
Begin by writing down the dates you need the van and how long each stage of your job is likely to take. If you are collecting items or moving belongings, it can help to allow more time than you first expect, since packing, paperwork and travel between addresses can all stretch a schedule. Note the times you plan to start and finish each day, and flag any deadline, such as a collection window or a storage unit closing time, that affects your plans. If your dates are flexible, record which alternatives would work, as this can be useful when discussing options. Any questions about extending the hire if a job runs on can be asked when you request a quote.
Moving Boxed Belongings
If your load is mainly boxes and bagged items, start by listing what you have: how many boxes, their approximate sizes and whether any are fragile or awkwardly shaped. Recording the number of boxes per room can help you keep track during a move, and noting dimensions of the largest items gives the team useful information when matching your job to a van. Where items are going to different addresses, write each destination and its access arrangements down separately, along with a contact name and number for each recipient if you have one. Questions about which van suits a particular quantity of boxes can be raised before booking, so you know what to expect on the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.