Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory
Write down every item you plan to move before you ask about a van, giving each one a rough size and noting anything that dismantles or needs particular care. Count the boxes, list the furniture and record awkward pieces such as ladders, bikes or rolls of flooring, since these details help the team judge between a small van, Transit, Luton, dropside or crew van where available. Add the hire dates and the access arrangements at both ends, including parking or gate widths where relevant. Keep the seller's or recipient's phone number on the same page so you can confirm timings with them directly. Sending this inventory with your enquiry gives the team what they need to match the job and quote.
Planning a collection with a seller
If you are collecting furniture or equipment from a private seller, agree the collection window with them first and write it down alongside your hire dates. Ask the seller for the item's dimensions, whether it comes apart and any quirks such as fixed doors or a solid frame, then record their address and a contact number in case the day shifts. Check whether they expect the item to be taken from a ground floor, a garage or an upstairs room, and note any parking arrangements at their property. When you request a quote, pass on these measurements and details; the team can then confirm which van option suits and cover any remaining questions.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.