Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Building a Load Inventory Before Enquiring
A written inventory is the natural starting point for any van hire enquiry. List each item you plan to move, from single boxes to wardrobes and white goods, and note the approximate dimensions of the largest pieces. If furniture can be dismantled, record which parts you intend to take apart and whether fixings will be kept together. Count your boxes rather than estimating, and note anything fragile or awkwardly shaped. This list lets the team discuss which van option matches the job and what is available on your dates. Keep the same list on the day so you can check that everything has left the old address and arrived at the new one.
Planning a Household Move Around the Hire
For a household move, begin by fixing the dates and noting the addresses involved, including any access arrangements at each end. Write down a contact for whoever receives the items if you will not be there in person, with a phone number they can be reached on. Sketch a rough order for the day: which rooms you will pack first, which items travel with you personally, and what time keys change hands. If storage is part of the plan, note the unit size and its opening hours. Ask the team about hire duration, whether a return trip is needed, and which vehicle option suits the volume you have listed, so the quote reflects the whole job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.