Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move
What should you sort out first when a house move is on the horizon? Start by listing every item you intend to take, room by room, and note anything with unusual proportions such as a sofa, wardrobe or dining table. Recording approximate measurements for the largest pieces gives you something concrete to discuss when you enquire. Alongside the inventory, jot down your preferred dates, whether there is any flexibility around them, and the access arrangements at both ends, including any restrictions on parking or entry that the relevant contacts can confirm for you. Keep the names and numbers of anyone receiving deliveries or waiting at the new address to hand. With this information written down, you can ask which van options would suit and whether the dates you have in mind are workable.
Preparing a Business Delivery
For trade and delivery work, the open questions usually centre on the consignment itself. Begin with a clear manifest: what is going out, how many pieces, and the dimensions of the largest items. If goods are destined for a customer or site, record the recipient's name, phone number and any delivery window they have specified, and ask the destination contact about access, opening hours or unloading arrangements directly. Think through your schedule for the day, including multiple drops if they apply, and note the hire dates you expect to need. When you contact the team, share the load description and ask whether a small van, Transit, Luton, dropside or crew van would be the closest match for the job as you have described it.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.