Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery for a customer is on the horizon, having the details written down before hiring can make the process smoother to organise. Start with the delivery date and any window the recipient has specified, then note their name, address and phone number so someone can be reached on the day. List each item going out, with dimensions for anything oversized and a count of boxes or pallets where relevant. Note the access arrangements at the delivery end, such as gates, lanes or loading areas the recipient has described. Record your preferred hire dates and whether the job might run over a weekend. When you contact the team for a quote, share the full item list, access notes and dates, and ask what they would suggest for a run of this kind.
Moving Boxed Belongings
When a house move or storage run involves mostly boxed items, a clear inventory is the best starting point. Number each box as you pack it and keep a simple list noting what is inside and which room it belongs to, which helps at both ends of the journey. Record the approximate dimensions of the largest boxes and any awkward pieces that are not boxed, such as lamps or pictures. Note the total box count, the hire dates, and the access arrangements at the collection and drop-off addresses. If items are going to storage, note the unit number and the site's opening hours alongside a contact number there. Share the inventory and counts with the team when requesting a quote, and ask whether a Transit or Luton would suit the volume for the dates you have chosen. Keep the list accessible on the day.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.