Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a Collection With the Seller
If you have bought furniture from a private seller, agree the collection window directly with them before you book a van. Ask whether the item is upstairs, in a garage or waiting in a hallway, and note any time limits on the day. Record the seller's phone number and the exact address, including any gate codes or parking notes they mention. It is also worth confirming whether they can hold the item for a few hours if your schedule shifts. Passing the hire dates and these access details to the team gives them a fuller picture when matching you to a van.
Measuring Items and Entrances in Advance
Suppose the wardrobe you have bought measures wider than a standard doorway. Before requesting a quote, measure each item's height, width and depth and write the figures alongside its name. Then note the entrances it must pass through at both ends, including any narrow hallways, turns or porch steps, since a piece that fits through one door may not clear another. Record any restrictions the seller mentions about how the item can be moved. These measurements belong to your planning, and sharing them with the team helps them suggest a suitable van size. If any figure is uncertain, ask the seller to double-check before the hire date rather than estimating.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.