Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a collection with a seller
If a furniture collection or marketplace purchase is part of your plans, the details you agree with the seller can shape the hire you request. Confirm the collection address and the seller's preferred time slot, then note the measurements of the item, including its height, width and depth, and ask whether it dismantles into smaller pieces. Record a contact name and number for the person handing it over, and find out whether the item will be wrapped, boxed or loose when you arrive. Keep your own dates in mind as these conversations happen, so the hire period you eventually request lines up with the collection window. When you ask the team for a quote, share these recorded details and note any remaining questions about which van options suit the items on your list.
Moving boxed belongings
A move built around boxes is often easier to plan once everything is written down, and the first step is simply counting what you have. Go from room to room and tally the boxes, noting roughly how many are small, medium and large, and add any bags, crates or loose items that will not fit into a box. Record the approximate dimensions of your largest boxes and any single oversized piece, such as a mirror or a rolled rug. Note your access arrangements at both the pickup and drop-off addresses, along with your preferred hire dates and a contact number for anyone receiving your belongings at the far end. With that list in hand, ask the team which van options they would suggest and keep a note of the questions you still want answered.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.