Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How to Plan a Household Move
When should you start planning a household move? Ideally as soon as you know the dates, because the details you gather shape every other decision. Begin by listing each room and the items within it, noting anything that will be dismantled, borrowed or left behind. Decide which possessions travel with the van and which go by car or post. Work out the dates for collecting keys, emptying cupboards and handing back the old property. If friends are helping, confirm their availability early and note the hours they can spare. Questions worth writing down include whether storage is needed between addresses and who can receive deliveries if you are not there. The more of this you can state when asking for a quote, the more precise the response.
Measuring Bulky Items Before You Book
Which measurements matter when you are hiring a van? Length, width and height of each large piece, plus any protruding parts such as legs, handles or headboards that come off. Record the figures in one place, so you can read them out when discussing options. Note how many boxes, bags and loose items you expect, since quantity influences the vehicle size as much as the big furniture does. If something is awkwardly shaped, describe it rather than guessing a category. Photographs can help the team understand what you mean. Think too about doorways at both ends if relevant to your own arrangements, and mention any item that worries you. Open questions to raise include whether a Luton or dropside suits your list, subject to availability.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.