Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your load list ready
A clear load list is the first thing to prepare. Work through each room or job and write down every boxed item, noting how many boxes you have and their rough sizes, since twenty small cartons present a very different task from ten large ones. Mark which boxes contain fragile things so you can mention them when enquiring. Against each entry, add the destination, whether that is a new address, a storage unit or a customer's premises, and note the access arrangements at each stop, including gates, parking or narrow entrances. If someone else receives goods at the far end, record their name and phone number. Keep this list with your hire dates and any questions still unanswered, and the team will have a fuller picture when matching the job to a van.
Measuring bulky items accurately
Furniture and large equipment deserve their own measurements before you request a quote. Use a tape measure rather than estimating, and record the height, width and depth of each piece, from wardrobes and mattresses to ladders and workbenches. Note whether items come apart, such as bed frames or table legs, and measure both the assembled and dismantled sizes, since this can change which van makes sense. Remember to measure diagonals for anything that will not fit through a doorway flat, and record the dimensions of any packaging or covers. If a piece is an unusual shape, such as a corner sofa or a curved mirror, describe it as well as measuring it. These figures let the team discuss vehicle options with real numbers rather than guesses, which keeps the conversation practical.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.