Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have bought furniture from a private seller, the first step is gathering the details before the hire date arrives. Ask the seller for the item's dimensions, whether it comes apart, and how many pieces make up the full set. Note down the collection address, any parking restrictions outside the property, and a phone number you can ring if plans shift on the day. It also helps to agree a rough collection window in advance, since sellers are often out or busy. When you request a quote, pass on the full item list, the dates you have in mind and any access notes you have gathered, so the team can look at which van options suit the job and flag anything that needs checking.
Recording Item and Entrance Dimensions
Suppose the wardrobe you are collecting turns out to be taller than the doorway it must pass through. That kind of surprise is usually avoidable with a tape measure and a few notes. Before booking, measure each item's height, width and depth at its widest point, including any protruding handles or feet, and write the figures down rather than relying on memory. If an item disassembles, record the dimensions of the largest resulting piece. If you are unsure whether something will fit a particular van, list the measurements in your enquiry and ask the question directly rather than guessing. Keeping this information together with your item list makes it easier to discuss vehicle choices and adjust the plan if a dimension changes.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.