Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Comparing one trip with several
Deciding between a single run and multiple outings is a choice worth making before you enquire. Sketch both options on paper: one longer hire covering everything in a day, or two shorter hires on separate dates. Note what each version would involve, including the items travelling, the addresses involved and any helpers available on those dates. If a recipient or storage facility has limited hours, record those alongside each option, since they may rule one version out. Once you have a preferred shape for the job, mention it in your quote request so the team has the full picture. Keeping both versions noted means you can switch if circumstances change.
Measuring bulky items
For each large piece on your list, record three figures: height, width and depth, taken at the widest points. Add a note of anything detachable, such as legs, shelves or mirrors, and whether it comes apart at all, since that affects how you describe the load. Keep these measurements with your item list so they are to hand when you contact the team. If an item must pass through a narrow entrance at either end, ask the property contact for the clear opening size and note their reply. Bringing full measurements to your enquiry helps the discussion of vehicle groups, and any figures you cannot obtain yet can simply be listed as questions for later.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.