Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Write down the hire dates first, then turn your attention to the boxes themselves. Count how many you expect to move and estimate their sizes, noting the three main dimensions of the largest ones so you can share them when you enquire. If some belongings are fragile or oddly shaped, mark those on the list separately. Think about where the boxes are going, whether to a new address, a storage unit or a family member's home, and record the name and phone number of whoever will receive them. Note the access arrangements at each end, along with any questions about matching the job to a small van, Transit, Luton, dropside or crew van where available. Anything still undecided can be marked as pending and raised with the team when you request a quote.
Preparing a Business Delivery
What does the customer at the other end need to know, and when? For a trade or commercial run, start by listing the goods with their approximate dimensions and quantities, then add the delivery address, site contact name and direct phone number. Note any reference or order numbers that should accompany the shipment, and the time window in which the delivery is expected. If the site has particular access arrangements, such as restricted hours or a specific entrance, write those down as well, since the team will ask. Consider whether the same dates cover collection of the van or whether the schedule stretches over more than one day. Remaining questions about vehicle matching, hire dates and price can all be raised together when you get in touch.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.