Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
What needs to move, and when do you need it gone? A household relocation works best when you write down the full inventory before contacting anyone about a van. List each room's contents in rough terms, noting large pieces such as wardrobes, sofas and mattresses along with their approximate dimensions. Record the date you plan to vacate the property and any deadline at the new address, since these shape the hire window. If storage is involved, note the unit number and the opening arrangements. Mark which items belong to other people, such as items borrowed or bought second-hand, so nothing is left behind. Any questions about access at the new property, parking or key collection belong to the landlord or agent there, not to the hire team.
Planning a Collection With a Seller
Have you agreed exactly what you are collecting, and on which day? When buying furniture or appliances from a private seller, confirm the item's dimensions in writing before you book a van. Ask the seller for the width, height and depth of each piece, and whether it comes apart, since this affects which vehicle group you request. Note the collection address, the agreed price, and a phone number for the person who will hand the item over. Settle the date and a realistic arrival window, then record both in your enquiry. If the seller is providing help at their end, note their name too. Questions about driveway access, ground-floor entry or whether the item fits through a doorway should be raised with the seller directly rather than left until the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.