Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
Before requesting a quote, it helps to walk around your load and record what you actually have. For each bulky piece, measure the length, width and height, then write the figures alongside the item's name so nothing gets forgotten between rooms. If furniture can be parted into sections, measure each section separately and note whether doors or drawers stay attached. Photographs of awkward shapes can support your notes when you speak to the team. It's also worth jotting down roughly how many boxes or bags will travel with the larger items, since the total picture matters as much as any single measurement. Once you have the list, ask which van options could suit those dimensions and whether anything on it raises questions worth resolving before the hire date arrives.
Preparing a Business Delivery Run
If the hire supports commercial work, the paperwork side deserves as much attention as the load itself. Start by listing every drop for the day, including the recipient's name, phone number and any reference they've given you, so you can ring ahead if a slot changes. Note the delivery windows each customer has quoted and whether they expect items to be signed for. Recording the size and quantity of goods destined for each address keeps the day organised and helps you decide whether one hire period covers everything. Where a recipient has specified access arrangements, such as a particular entrance or a time restriction, write those details next to their entry. When you contact the team for a quote, ask which van would suit the delivery pattern, whether a crew van is available for the dates, and what else remains to be confirmed.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.