Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Your Helpers
Who has agreed to help on the day, and when are they free? Make a list of the people assisting, with their arrival times and contact numbers, so you can share updates if plans shift. Confirm whether each helper is available for the whole hire period or only part of it, and note any time they must leave by. Decide how everyone will stay in touch, whether by group message or phone calls, and agree a check-in point at the start. If a helper is bringing their own vehicle for part of the run, record that too. When you ask for a quote, you can mention how many people are involved and whether you need seating for them, which may influence whether a crew van is the right choice for your dates.
Allowing Time for Packing and Loading
How long will packing take, and have you built that into your schedule? Rather than estimating loosely, walk through each room and note what needs wrapping, dismantling or boxing, then count the boxes and list any loose items. Record the approximate dimensions of larger pieces, such as wardrobes, sofas or shelving, and photograph them so you can refer back when discussing vehicle options. Ask yourself whether anything will be ready the night before and what still needs doing on the day. When requesting a quote, share your intended start time, the full hire dates and the list of items, and ask any remaining questions about collection or delivery so the arrangement matches the pace you have planned.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.