Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing boxed belongings for your move
A written inventory of your boxes makes the whole enquiry smoother. Number each box and note what is inside in broad terms, such as kitchen items, books or clothing, so you can refer to them quickly when speaking to the team. Record an approximate count, since the difference between fifteen boxes and forty may point towards different vehicles from the available range. Note any boxes that are unusually large or awkward, and mark those containing fragile things so you can mention them separately. If some boxes are going to a different address from the rest, perhaps a storage unit or a friend's house, write that down along with the recipient's contact details. These notes give the team a clear picture when matching the job to a van.
Measuring bulky items in advance
Before requesting a quote, take a tape measure to your largest items and write the dimensions down. For furniture, record the height, width and depth at the widest points, including any parts that stick out such as handles or feet, and note whether legs, doors or shelves can be removed. Measure rolled mattresses, appliances in their packaging and anything long like shelving or piping. Note the approximate number of each item type rather than a vague guess. If a piece is going to a specific person, keep their address and phone number with your notes so delivery questions can be settled early. You can then share the full list with the team, who will consider it against the small vans, Transits, Lutons, dropsides and crew vans on offer.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.