Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Organising a Household Move
What needs to travel on the day, and when will each part be ready? A written plan of the move helps you describe the job clearly when asking about a van. Start by listing the rooms in your home and the items in each, then mark anything with unusual dimensions, such as a sofa, wardrobe or dining table, noting its length, width and height. Record the dates you have in mind, including any flexibility, and whether access at either end involves steps, narrow entrances or particular parking arrangements. If a destination contact exists, such as a landlord or storage facility, keep their name and phone number to hand, since you may need to confirm access times directly with them. Listing these details in advance leaves fewer questions open when you request a quote.
Keeping a Load Inventory
How will you know everything has arrived? A simple inventory, kept on paper or on your phone, answers that. Give each item or box a short description and, where relevant, a number, so you can tick things off room by room. Note the approximate dimensions of larger pieces and any items that need careful handling, such as mirrors, lamps or electronics, purely so nothing is forgotten when you describe the job. If some belongings are going to different addresses, record which items belong to each drop-off and the contact details for each recipient. Where the inventory changes during packing, update it before the hire date rather than afterwards. Sharing the finished list with the team when you enquire also helps them match the job to a suitable van type from those available.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.