Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Putting Together a Load Inventory
A written inventory is the first thing to prepare. List every item you expect to move, trade deliver or collect, along with approximate quantities, so the team can picture the job when you enquire. Note the awkward pieces separately: furniture with detachable legs, long lengths of timber, appliances, or boxes that are unusually shaped. Recording the dimensions of each large item helps the team discuss which van options might suit your load. If some items are still undecided, mark them as possible extras rather than leaving them off. You could also note which pieces are needed first at the other end, in case plans change on the day. A clear inventory makes the eventual quote easier to check against what you carry.
Checking Entrances and Item Dimensions
Measurements matter as much as the list itself. Before you enquire, take a tape to the largest items and write down height, width and depth, including any packaging or wrapping you intend to use. Then think about the places involved: if you are collecting from a shop or delivering to a customer, note their phone number and ask them directly about entrance widths, gate sizes, lifts or any restrictions at their premises. If stairs are involved at either end, count them. Where the van will be parked overnight, if the hire spans several days, is worth recording too. These details stay with you rather than being assumed by the team, so keep your notes to hand and mention anything unusual when you ask for a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.