Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have bought something second-hand, a little preparation before collection day can make the whole exchange smoother. Start by agreeing a firm time with the seller and asking for a phone number you can ring on the day, in case either of you is delayed. Request the dimensions of the item, including whether legs, doors or drawers can be removed, and note them alongside anything else travelling in the same load. Ask about parking or access at the seller's address and whether there are steps or narrow gateways to be aware of. When you request a quote, pass on these details so the team can suggest which van suits the job. If the collection time might overrun, mention your expected return time too.
Moving Boxed Belongings Between Homes
For a move built around boxes rather than furniture, an early inventory is the most useful thing you can prepare. Count the boxes as you pack them, note roughly what each contains, and set aside anything fragile or oddly shaped so it stands out on the list. Recording approximate box dimensions and the total number helps the team judge whether one vehicle or several hire periods would be needed. It is also worth listing the access arrangements at both ends, including parking restrictions and lift availability, and a contact at the destination address if someone else will be there. If your dates are flexible, say so when asking for a quote, since that may widen the options open to you.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.