Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before you phone for a quote, what should your list contain? A load inventory is simply a written record of everything going in the van, and starting one early gives you time to remember forgotten items. Note each piece with its approximate size, especially furniture, appliances and anything boxed, and mark which items are fragile if that matters to you. Record the destination for each load if the trip involves more than one stop, and note who will receive items at each address, with a contact number where possible. Keep the inventory somewhere you can add to it, since lists tend to grow as a job approaches. When you speak to the team, share the inventory and the hire dates so they can discuss which van options suit your list, and ask whether anything on it raises questions you had not considered.
Planning a Collection With a Seller
If you are collecting something you have bought, what should you confirm with the seller beforehand? Start by noting the collection address, the agreed date and the seller's phone number, in case of delays or changes. Ask the seller for the item's dimensions and weight, and write these down alongside a description of how it comes apart, if at all. Confirm the access arrangements at their end, including where a van could park and any gates, steps or narrow approaches, since they know the site and you may not. Record what time the seller is available and whether anyone will help at handover. When you request a quote, pass on the item details, access notes and hire dates so the team can discuss the van options, and raise any questions about the collection that remain unanswered.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.